Shipping & Returns

Delivery

If you ordered before 12:00 AM on business days, 96% of the orders will be delivered within 2 working days between 8:00 AM and 5:00 PM.

Shipping

Free shipping on orders over €30,- in the Netherlands and Belgium.

Below € 30, you contribute € 2,95 to the shipping costs.

With the exception of abroad.

We use the following rates for shipments to the Netherlands and abroad:

Returns

The ordered items can be returned via the returns form.

Items can be returned undamaged and unopened in the original packaging at your own expense via the nearest parcel point within 14 days of receipt.

After we have received the return, we can refund or exchange the products.
Refund or exchange will take place within 14 days of receipt of return.

Return a product if:

- ordered something that is not correct

- not older than 14 days

- not damaged

- no signet ring broken

- they must be returned to us under your responsibility.

I want to return a product

For a quick and correct settlement, it is important that you state:

- company name (if it concerns a company)

- contact

- order number

- order date

- if possible, take a photo of the damaged product and send it to [email protected]

Please indicate the return reason that applies (wrong, defective, damaged, incomplete).
We kindly request you to return the product(s) in its original condition and, if possible, in the original packaging, with a (copy) of the invoice.

Return the product to:

Beauty & Care
Heraclesstraat 18
5048 CG TILBURG
The Netherlands

T 0031-13-571-6033
[email protected]