Shipping & Returns - Beauty & Care BV

Shipping & Returns

If an order is placed before 12:00 on working days, this order will be delivered to you within 4 working days between 8:00 and 17:00.

I ordered something wrong
The items ordered by you can only be exchanged after consultation.
You can return a product if:
You have ordered something that is not correct, it is not older than 30 days, is not damaged and the signet ring is not broken.
They must be returned to us at your own expense and under your responsibility.

I have received a damaged / defective / wrong / incomplete product
If you have received a product that is wrong, defective, damaged or incomplete, you can choose to return the product free of charge and replace it free of charge.
For a quick and correct handling, it is important that you take a photo of the damaged product if possible and send it to [email protected]
State which company you are, contact person, order number and order date.
Indicate the return reason that applies (wrong, defective, damaged, incomplete).
We kindly request you to return the product (s) in its original condition and, if possible, in the original packaging, with a (copy) of the invoice.

You can return or return the products on working days from Monday - Friday: 9:00 am - 5:00 pm to:

Beauty & Care
Heraclesstraat 18
T. 003113-5716033